Privacy Policy

Privacy Policy

Everspring Europe Sprl Privacy Notice
Last updated: January 12th, 2022

1. Introduction

Everspring Europe platform and website is operated by
Rue Rodenbach 125
1190 Brussels
Belgium
Internet: www.everspringchem.com

(“we”, “our”, “us”). We are committed to protecting and respecting your privacy. For the purpose of the General Data Protection Regulation (“GDPR”), we are the data controller.
This privacy notice sets out the basis on which we will process any personal data or usage information we collect from you, or that you provide to us, in connection with your access to and use of the Everspring Europe platform through our website at www.everspringchem.com (“Platform”) in your function as authorized representative of your company which is a user of the Platform. We will only process your personal data in compliance with the GDPR and the Belgian Data Protection Authority (DPA) . Please read this privacy notice carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with this privacy notice in general or any part of it, you should not access the Platform.

2. What types of information do we collect and for which purposes do we use it?

a) Information you give us.

If you want to participate in the offer of our platform, you have to register first. We collect the following data based on the law of the Belgian Data Protection Authority (DPA)
User data:

  • E-Mail, First name, Last name
  • Optional: Profile picture, Role, Phone

Company data:

  • Company Name, VAT / Tax ID, Contact email, Country, Company Type
  • Optional: Phone,Fax, Website URL, Logo Image, List of certificates, Account data.

We use data you provide to us in the course of registration or your inquiries to 

  • provide customer support
  • tailor content, and other aspects the user experience
  • perform data analytics to operate, improve and enhance our product and services as well as to gain business insights
  • enforce compliance with our terms of use
  • protect against misuse or abuse of our product and services
  • comply with the law

You can change or delete your profile at any time within the account. The data will then be automatically removed from our system after 4 weeks , provided that there are no retention periods or the data is not required in individual cases (e.g. in the case of open claims for the collection of receivables).

Information concerning you may be provided by your company in the context of your registration as an authorized representative of your company in relation to the use of the Platform. You may provide information by contacting us via the Platform, by email, telephone, communication channels within the Platform, or otherwise.

Legal basis for this data processing is our legitimate interest according to  the law of the Belgian Data Protection Authority (DPA) to operate and ensure the proper functioning of the Platform, we will use your information to:

  • communicate with you;
  • contact you via telephone or email;
  • administer and provide services and customer support;
  • enhance, improve and personalise our services;
  • enforce our general terms of use for the Everspring Europe platform; • collect statistical information about your use of the Platform

b) Data processing during the use of Platform features

The Everspring Europe Platform offers functions to search for a product and request companies of the product. Those include the e-mail of the contact person of the company with which the agreement was concluded.

 If you send us an inquiry through the our platform, we may also depending on your request, refer to other secure communication channels that guarantee confidentiality.

Please be aware that the platform provider may use your profile and behavioural data to evaluate, among other things, your habits, personal relationships and preferences. We have no influence on the processing of your data by the platform provider.

Further information on the data processing conducted by the platform provider, including information concerning your rights as a user, can be found in the provider's data protection policy and, where relevant, the joint controller addendum:

  • personalise our Platform to ensure content from the Platform is presented in the most effective manner for you and your device;
  • monitor and analyse trends, usage and activity in connection with our Platform and services to improve the Platform;
  • administer the Platform, and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis;

c) Technical usage information

  • When you visit and use the Platform, we automatically collect the information sent to us by your computer, mobile device, or other access device. This information includes:µ
  • your IP address;
  • device information including, but not limited to, identifier, name, and type of operating    system;
  • mobile network information
  • standard web information, such as your browser type and the pages you access on our   Platform.
  • Based on the law of the Belgian Data Protection Authority (DPA)we collect this information in order to:
  • personalise our Platform to ensure content from the Platform is presented in the most effective manner for you and your device;
  • monitor and analyse trends, usage and activity in connection with ourPlatform and services to improve the Platform;
  • administer the Platform, and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis;
  • keep the Platform safe and secure or measure and understand the effectiveness of the content and information we provide through the Platform.

d) Use of Cookies

On our website, we use cookies which are necessary in order for the site to function. Cookies are small text files that can be placed on your computer or mobile device by websites that you visit.

A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. We do not use these necessary cookies for analysis, tracking or advertising purposes.

In some cases, these cookies only contain information on certain settings and cannot be linked to a person. They may also be necessary to enable user guidance, security and implementation of the site. 

You can set your browser to inform you about the placement of cookies. This is in order to make the use of cookies transparent for you. You can also delete cookies or prevent the setting of new cookies at any time by using the appropriate browser settings. Please note that if you delete certain cookies, our web pages may not be displayed correctly, and some functions may no longer be available.

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